Quality Policy
Ascenture’s quality policy is committed to provide quality parts and services that satisfy our customers’ expectations on time, every time.
Ascenture operates a quality system to meet the requirements of ISO 9001-2000 in order to demonstrate its ability to consistently provide product that meets customer requirements, and aims to enhance customer satisfaction. All employees are to follow the elements the quality system described here.
Ascenture has established, documented and implemented a Quality Management System and continually improves its effectiveness in accordance with the requirements of the ISO 9001-2000 Standards.
The quality system interacts with all employees from sales through final inspection and customer support. It encourages continual improvement of processes. Customer's requirements are an integral part of quality system.
Ascenture’s quality policy is committed to provide quality parts and services that satisfy our customers’ expectations on time, every time.
Preventive Action
Preventive action is identification of sources of non-conformities results in action being taken to correct processes and/or procedures as necessary to prevent their occurrence.
Ascenture takes all available measures to prevent delivering non-original parts in order to satisfy utmost customer satisfaction. Any delivery of non-original parts is upon prior written approval by the customers if the customer requires such services.
The Corrective and Preventive Action procedure is a combined Quality System Procedure, which makes a clear distinction between corrective action and preventive action and their inter-relationship.
Corrective Action
Corrective action is taken in Ascenture for all discrepancies based upon the degree of the discrepancy found and its potential adverse effect on the quality system.
Provided with RMA and test report proving the existence of discrepancies for the parts provided by Ascenture, we will refund the part purchase value to customers
Continual Improvement
A quality continual improvement program is established in Ascenture to continuously improve the quality of parts and services.
The process is to provide quality parts and services in response to customer requirements that are subjected to order reviews, customer feedback and RMA analysis.
Ascenture established and maintained a continuing training program for all new employees.
The action projects are implemented and maintained within Ascenture as continual improvement tools to identify and correct deficiencies in processes and products.
The following Key Processes have been identified and documented and processed specially by Ascenture for Quality Management System:
1) Sourcing and Quoting
2) Sales and Purchase Order
3) Order Processing
4) Sales and Purchasing Management
5) Quality Assurance Management
6) Human Resource Management
7) Financial Management
